Anyone eligible for a free repair should book an appointment with a nearby Apple store or contact Apples support department to arrange mail-in service via one of the companys repair centers. Service technicians will examine your iPhone for any damage that might impair your ability to complete the repair, which is normal procedure.

For owners of the iPhone 14 Plus who are experiencing a unique type of problem that affects smartphones made between April 10, 2023, and April 28, 2024, Apple has established a free servicing program.