Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...

The 22-year-old performer was travelling home from a funeral in tears when her ticket was inspected only to find her ticket wasn't valid ...

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

Learn how a simple prompting technique can help you leverage AI for everything from compliance planning to marketing ...

The interplay of merchandising craftsmanship, customer service quality and technological sophistication is a delicate balance ...

Australian airline Qantas has announced plans to launch ultra long-haul flying in 2026. Meanwhile, the UK economy could take an almost 1% hit as a result of Donald Trump's potential new tariff scheme, ...

Republican Senate candidate Eric Hovde nearly two weeks after losing to Democrat U.S. Sen. Tammy Baldwin concedes the race in ...

Institutional constituents hope to see improved efficiency and support for users across campus from the use of AI tools in ...

Whilst there is plenty of opportunity for cross-border payments, sending and receiving payments across borders can be a complex and challenging process, due to rising data volumes, fragmented systems, ...

With 16-hour days, rare toilet and food breaks, and a culture of not calling in sick unless you're on your deathbed ... and we would wait for customers to leave to go and lay the tables." ...

The president-elect, a longtime supporter of the UFC, was also joined by Robert F Kennedy Jr, Tulsi Gabbard and Vivek Ramaswamy. The latest "SNL" cold open skewered President-elect Donald Trump's ...